Privacy Policy
Last Updated: 23/02/2026
This Privacy Policy explains how Indigo Dyslexia Centre (“we”, “us”, “our”) collects, uses, and protects your personal data when you use https://www.4dyslexics.com (“Website”).
We are the data controller responsible for your personal data.
Our details:
Indigo Dyslexia Centre
2 Duke St
Norwich
NR3 3AJ
United Kingdom
If you have any questions about this policy, please contact us via the enquiry form on the Website.
1. What Information We Collect
We may collect and process the following personal data:
Information you provide directly:
Name
Email address
Telephone number
Any information submitted through our enquiry or newsletter forms
Information collected automatically:
IP address
Browser type and version
Device information
Usage data via analytics tools
2. How We Use Your Information
We use your personal data to:
Respond to enquiries
Provide requested information
Send newsletters and updates (where you have opted in)
Improve our Website and services
Monitor Website performance and usage
3. Lawful Basis for Processing
Under UK GDPR, we rely on the following lawful bases:
Consent
Where you subscribe to our newsletter.
Legitimate Interests
To respond to enquiries and improve our services.
Legal Obligation
Where required to comply with applicable laws.
You may withdraw consent at any time by unsubscribing from our communications.
4. Email Marketing
If you subscribe to our newsletter, we may use Mailchimp to manage and send email communications.
Mailchimp may process data outside the United Kingdom. Transfers are safeguarded using appropriate contractual protections.
You can unsubscribe at any time via the link included in every email.
5. Analytics and Tracking
We may use Google Analytics and Google Tag Manager to analyse Website usage.
These tools collect anonymised usage data and may process information outside the UK. Google implements safeguards for international data transfers.
Analytics data is retained for up to 14 months.
6. Data Storage and Hosting
Our Website is hosted by Ionos. Personal data submitted via forms is stored within our Website database and on secure hosting servers.
We take reasonable technical and organisational measures to protect personal data from unauthorised access, loss, or misuse.
7. Data Retention
We retain personal data only for as long as necessary:
Enquiry data: up to 12 months
Newsletter subscription data: until you unsubscribe
Analytics data: up to 14 months
We may retain information longer if required by law.
8. Children’s Data
Our Website is not specifically directed at children under the age of 13.
However, given the nature of our services, enquiries may relate to children. Where personal data relating to a child is submitted, we expect that consent has been provided by a parent or guardian.
If we become aware that personal data has been collected without appropriate consent, we will take steps to delete it.
9. Sharing Your Information
We do not sell or rent your personal data.
We may share personal data with service providers who assist in operating our Website, including:
Ionos (hosting provider)
Mailchimp (email marketing)
Google (analytics services)
These providers process data on our behalf under contractual obligations.
10. International Transfers
Some of our service providers may process personal data outside the United Kingdom.
Where this occurs, we ensure appropriate safeguards are in place, such as Standard Contractual Clauses or equivalent protections.
11. Your Rights
Under UK data protection law, you have the right to:
Access your personal data
Request correction of inaccurate data
Request erasure of your data
Restrict processing
Object to processing
Request data portability
Withdraw consent at any time
To exercise these rights, please contact us via the Website.
You also have the right to lodge a complaint with the Information Commissioner’s Office (ICO):
12. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated revision date.